Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery.

Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard shipping: 3–7 business days

  • Expedited shipping (if available): 2–3 business days

Delivery delays can occasionally occur due to carrier issues, weather, or holidays.

Local Pickup

We offer free local pickup at our Addison, IL location:
543 S. Rohlwing Rd., Addison, IL 60101

After placing your order, select local pickup at checkout. You’ll receive an email when your order is ready. Orders are typically ready within 1 business day. Please have your order confirmation email with you when picking up.

Domestic Shipping

We currently ship within the United States. If you need shipping outside this region, please contact us at shopify@mccannonline.com before placing your order.

International Shipping

At this time, we do not offer international shipping outside of special arrangements. If you’d like to inquire, please reach out to shopify@mccannonline.com.

Shipment Confirmation & Tracking

You will receive a shipping confirmation email once your order has shipped. This email will include your tracking number(s), which will be active within 24 hours.

Damages

McCann Industries is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

  • Save all packaging materials and damaged goods before filing a claim.

  • If assistance is needed, you may also contact us at shopify@mccannonline.com.

Questions

If you have any questions about shipping or delivery, contact us at shopify@mccannonline.com.